When you upload a file, it usually takes a few seconds to one minute for the file to be uploaded. Afterward, the file is scanned for errors, which can take a few moments. Please be patient during this process. The file has been successfully uploaded if you do not see any error messages or requests for uploading manual data.
If you encounter any technical problems, we recommend logging out and logging back in before contacting us.
If the problem persists, please reach out to us at vat@countx.com. Always provide a screenshot of the error message, as this will help us resolve the issue more effectively.