Key Takeaways
Core Package: Covers all essential features with options to add additional services like VAT ID registration and corrections for a fee. You’ll have self-guided support and the basics for managing invoices and VAT filings at your fingertips.
Professional Package: Everything from the Core package plus premium services, such as dedicated account management, faster response times, and support with health checks and corrections. Ideal for those who want more hands-on assistance and comprehensive service.
|
Feature |
Core Package |
Professional Package |
|
🔗 Automatic Import via API/Connector |
✅ Included |
✅ Included |
|
📄 Manual Upload via CSV/XLS |
✅ Included |
✅ Included |
|
💶 Purchase Price Import |
✅ Included |
✅ Included |
|
🔔 Reminders for Missing Data |
✅ Email reminders |
✅ Email + Account Manager assistance |
|
🛠️ Health Checks & Plausibility Errors |
✅ Included |
✅ Included |
|
🔄 Correction of Health Checks |
❌ Customer responsibility |
✅ Supported by CountX team |
|
✅ Finalization of Invoice Book |
✅ Included |
✅ Included |
|
📊 Verification of Completeness |
❌ Customer responsibility |
✅ Manual check by CountX team |
|
🌍 Local VAT Returns |
❗ Available at 89€/month per country |
❗ Available at 89€/month per country |
|
🇪🇺OSS Filings |
❗ Available at 99€/month |
❗ Available at 99€/month |
|
📂OSS BOP File |
✅ Included |
✅ Included |
|
📑 Filing of Corrections |
❗ Available at 99€/month per country |
✅ Included (Max 10 per year) |
|
📊 Retroactive Filing |
❗ Available at 99€/month per country |
✅ Included |
|
📦 Intrastat Filing |
❗ Available at 99€/month per country |
❗ Available at 99€/month per country |
|
🆔 VAT ID Registration |
❗ Available at 499€/country |
✅ Included |
|
💻 OSS/IOSS Registration |
❗ Available at 139€/country |
✅ Included |
|
🧾Pro Forma Invoices |
❗ Available at 99€/month |
❗ Available at 99€/month |
|
🔄Accounting Export Transfers |
❗ Available at 29€/month |
✅ Included |
|
💶Accounting Export Revenue |
❗ Available at 29€/month |
✅ Included |
|
🚀 Customer Onboarding |
❌ Self-guided |
✅ Guided by Customer Success Manager |
|
📧 Ongoing Support (Email) |
✅ 4-day response time |
✅ 2-day response time |
|
📞 Video Call Support |
❗ 15 minutes (once) |
✅ 60 minutes |
|
👥 Dedicated Customer Success Manager |
❌ Not available |
✅ Included |
|
📱 Phone Support |
❌ Not available |
✅ Available during phone hours |
|
🏢 Multi-company Management |
❌ Not available |
✅ Included |