We typically respond to emails within 2 to 3 business days.
⏳ During peak times, such as flu season or holidays, response times may be longer. We ask for your patience during these periods and request that you refrain from sending reminders.
Response times can also depend on the current workload of the countX team. Rest assured, we are committed to addressing your inquiries as quickly as possible.
- 🎄 Please note that the countX team is on holiday from December 24th to January 3rd. No emails or calls will be answered during these days.